MacQueen understands the urgency of getting your fire apparatus operational and back in service with the fastest turn-around possible. We are proud to offer expertise in service and repair as a factory-authorized warranty service center for every brand of fire apparatus we carry, including Pierce Manufacturing, Oshkosh Airport, Skeeter brush trucks, E.J. Metals fire rescue trucks, Frontline Communications command vehicles, BME Fire Trucks, and more. Furthermore, we service ALL makes and models, ensuring support for your full department, not just the products we sell.
We’re committed to being by your side throughout the life of your apparatus, which is why we offer a full service and parts department to keep you up and running when it matters most. We are proud to provide mobile service in Illinois, Indiana, Minnesota, Missouri, Nebraska, North Dakota, and South Dakota. Here are just some of our extensive fire apparatus service capabilities:
When you need a part for your fire truck, MacQueen is ready to help. We offer parts support, including mobile service units, prompt parts customer service, and dedicated service technicians. Learn more about our parts support now.
At MacQueen, we take service to the next level with complete maintenance support. This includes equipment inspections and factory-recommended preventative maintenance plans. We tailor maintenance plans according to the manufacturer’s recommendations to help reduce downtime and extend the life of your apparatus and equipment.
Our factory-trained and master technicians can support all of your fire truck and emergency equipment service needs. We take pride in our technicians becoming Pierce Master Technicians. The Pierce Master Technician Program is an elite certification given by Pierce that ensures our technicians understand the technical aspects of each custom apparatus and are capable of performing maintenance and repairs with expertise.
If you’re interested in learning more about MacQueen products or services, take a moment to ‘Find a Sales Rep and Service Center’ near you. We’ll pair you with your local support team and get you started on the path to learning more about how MacQueen can help you meet your equipment, parts and service needs.
MacQueen Emergency Group provides preventative maintenance plans and annual service for all makes and models, including:
Ambulance remount services are available for most makes and models. From simple body swaps to complete refurbishment, our team is happy to help you to find a custom option that works within your budget.
After an accident, MacQueen Emergency is there to restore your fire apparatus to its original quality standards as quickly as possible to get it back into service. Types of collision repair we offer include:
If you’re looking to refurbish elements of your fire apparatus, MacQueen can help. We are proud to offer refurbishment and remounting services for all makes and models.
For all makes and models, MacQueen offers advance diagnosis to support repair and maintenance services, including:
If you are looking to uplift or upgrade your fire apparatus or emergency equipment, MacQueen offers expertise for all makes and models. Our services include:
When you choose to work with MacQueen, you’re not just buying a piece of equipment, you are buying into the MacQueen Way—full-service, total customer ownership for the lifetime of your equipment.
Your equipment will last a long time, and we look forward to being with you every step of the way. Questions? We can help. Troubleshooting? That’s our specialty. Lean on our team when your team needs a hand.
Product Training Specialists
Every piece of equipment comes standard with product training from the true experts in the industry, covering proper operation, safety, and maintenance.
Parts Support
We aren’t big on making promises, but when it comes to parts support, we promise to be there when you need us. We have several locations in the Midwest that carry the parts you need for your equipment. If you need on-site parts support, just contact us.
Service Support
Service support is our number one priority. Our service centers feature factory-trained technicians, detailed maintenance plans, and fast turnaround times. From the moment of purchase until the very last run, our team is available with service support.
If you’re interested in learning more about MacQueen products or services, take a moment to find a Sales Rep and Service Center near you. We’ll pair you with your local support team and get you started on the path to learning more about how MacQueen can help you meet your equipment, parts and service needs.